Improvisational Negotiation

Beschreibung

Improvisational Negotiation presents an original approachfor mediators, negotiators, and other dispute resolutionprofessionals. Drawing on his own experience plus those of hiscolleagues, Jeffrey Krivis offers the reader dramatic,well-crafted, and highly instructive stories about people inconflict - families, organizations, corporations - and shows howmediated negotiations help them to reach a successful resolution. Unlike most books on the topic, ImprovisationalNegotiation does not focus on theory, philosophy, or formulaicprocedures. The book highlights entertaining true stories thatilluminate the skills and tools a good mediator uses to direct asuccessful negotiation and then asks the questions: What happened?and What strategies can we learn?

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Jeffrey Krivis

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Business & Management Conflict Resolution & Mediation (Workplace Settings) Konfliktbewältigung am Arbeitsplatz Wirtschaft u. Management

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