Integrating Lean Six Sigma and High-Performance Organizations

Beschreibung

You know that great improvement initiatives abound. What you maynot know is how to implement them effectively; get fast, dramaticimprovement; and sustain those results for the long term. It's acommon problem. But take heart: The next wave of performanceexcellence is here--the seamless integration of today'sleading improvement methods. This integration, described thoroughlyin this book, builds upon the strengths and addresses theshortcomings of each discipline. For example: * While Six Sigma provides a disciplined, quantitativeapproach, many efforts fail because they don't address the peopleside of performance improvement and change management. Plus, SixSigma efforts are expensive and take too long to produceresults. * Lean Manufacturing techniques can provide quick results,but they lack quantitative tools to reduce variation, and, as aresult, are incapable of addressing numerous high-dollarimprovement opportunities. * Though High-Performance Organizations (HPO) createconditions for great motivation, improve intra-organizationalinteractions, and lower employee turnover, many HPO interventionsfail to produce solid business results because members lack adisciplined approach and the tools for improvement.

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Thomas Devane

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Business & Management Management / Teams Management f. Teams Qualitätsmanagement Training & Human Resource Development / Teams Training u. Personalentwicklung / Teamarbeit Wirtschaft u. Management

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"Tom Devane has provided a straightforward, practical guide forleaders striving to improve their business results. Moving quicklyfrom the theory to pragmatic tips and time proven tools, Devaneoffers a leader's roadmap for performance improvements in today'srapidly changing business environment." -- Karl Schmidt, vice president process excellence, Johnson& Johnson "This is the book that I've been looking for until now! Why?Because it exactly guide us to the practical methodology andconcepts that any business enterprises and firms would seek for.From my experience of the business practitioner and qualitytrainer, it is highly vital to integrate and harmonize 'the hardpart,' which helps to improve the current processes and products,tackling the vital few causes of the problems, and 'the soft part,'which helps to obtain the buy-in form the key stakeholders and theemployees for a change. This book is a wonderful roadmap toinnovate a company dynamically in terms of the productivity, theinteractive comm unication and the customer satisfaction." -- Takashi Masumoto, regional Six Sigma Leader and Six Sigmatrainer, General Electric, Japan (As of June 30, 2003) "This is a breakthrough synthesis of the best of cutting-edgepractices for improving organizational performance. Tom Devane hasdeveloped a practical handbook for leaders, internal change agents,and consultants, clearly laying out the key principles and methodsfor achieving improvements that are both dramatic and sustainable.He describes an integrated, comprehensive approach that achievesgreater results by building ownership for the change throughout theorganization, while implementing process improvement methods andtools, and building the core competencies required forimplementation. The result is a roadmap for successful change thatwill work the first time around, start producing results quickly,and continue to work reliably into the future of theorganization." -- Saul Eisen, coordinator, Psychology Master's Program inOrganization Development at Sonoma State University "Development of high potential organization requires dedication,innovation and a set of proven processes. Tom Devane has given thetools to any company that wants to become a high quality andperformance organization." -- Gary Hunt, vice president human resources, administration,and MIS, Operational Management International, Inc. (Baldrige AwardWinner in 2000)
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