The Emotionally Intelligent Workplace
How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
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Beschreibung
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Autor*in
Cary Cherniss
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"The Emotionally Intelligent Workplace is an engaging attempt toconnect fundamental research on emotions and human performance today-to-day workplace challenges. This is a volume that should be onthe bookshelf of every HR professional." (Peter Salovey, professorand chairman, Department of Psychology, Yale University; coauthorof Emotional Development and Emotional Intelligence; co-originatorof the concept of emotional intelligence)
"If you want your organization to be the best that it can be interms of human and business effectiveness, this is the book toread. But don't just read it; share it with your most thoughtfuland respected colleagues! Spread the ideas and evidence to helpgrow the emotional competencies in your organizational network."(Douglas T. Hall, professor of organizational behavior anddirector, Executive Development Roundtable, Boston UniversitySchool of Management)
"Cary Cherniss and Daniel Goleman have made major contributions toimproving emotional intelligence in organizations. Read this bookto enrich and deepen your knowledge about this important area ofresearch and practice." (Clayton P. Alderfer, professor anddirector of Organizational Psychology, Rutgers Graduate School ofApplied & Professional Psychology)
"Provides an invaluable examination of the workplace." (QualityProgress, June 2002)
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