All too often, simple acts of human kindness are often overlookedand under utilized by people in leadership roles. Advising mutualrespect and recognition of accomplishments, Encouraging the Heartshows us how true leaders encourage and motivate those they workwith by helping them find their voice and making them feel likeheroes. Recognized experts in the field of leadership, authorsJames Kouzes and Barry Posner show us that, through love, leaderscan encourage, and indeed allow those around them to be their verybest. Both practical and inspirational, Encouraging the Heart givesreaders a thoughtful approach to motivating individuals within anorganizational structure.
Read Chapter 3 or Chapter 12, or see The Encouragement Index.
James M. Kouzes
Business & Management Führung Mitarbeiter Motivation Organisationsentwicklung Organizational Development Wirtschaft u. Management Zwischenmenschliche Beziehung
"Beyond the terrific stories and examples, Encouraging the Heart isa wonderful tool for creating a workforce that cares. In today'seconomy of job-hopping and nanosecond loyalty, can anything be morevaluable?" (Patrick Lencioni, author, The Five Temptations of aCEO, and president, The Table Group)
"Kouzes and Posner have done it again. Encouraging the Heart is aninsightful, easy-to-read book that shows modern leaders how tofoster pride, courage, hope, ownership, and achievement. It's awonderful mix of research findings and practical observations drawnfrom the authors' extensive experience with leaders." (William C.Byham, Ph.D., president and CEO, Development DimensionsInternational)"Beyond the terrific stories and examples, Encouraging theHeart is a wonderful tool for creating a workforce that cares.In today's economy of job-hopping and nanosecond loyalty, cananything be more valuable?"
-- Patrick Lencioni, author, The Five Dysfunctions of aTeam, and president, The Table Group
"Kouzes and Posner have done it again. Encouraging theHeart is an insightful, easy-to-read book that shows modernleaders how to foster pride, courage, hope, ownership, andachievement. It's a wonderful mix of research findings andpractical observations drawn from the authors' extensive experiencewith leaders."
-- William C. Byham, Ph.D., president and CEO, DevelopmentDimensions International
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