The Knowledge Manager's Handbook
A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization
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Beschreibung
Design and implement a sustainable knowledge management framework with practical guidance from the internationally recognised standard ISO 30401.
WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category
The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization.
This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.
Guides the reader through the essential steps of aligning knowledge management with organizational priorities to deliver long-term benefits
Covers best practice requirements from the first internationally recognised standard for knowledge management, ISO 30401:2018
Provides practical checklists, guidelines and process templates to help with implementation
Includes case studies from a variety of organizations, such as Mars, Huawei and the Singapore Youth Olympics
New to this edition: clear guidance on ISO 30401:2018, new content on the impact of AI and data analytics, and updated case studies
Autor*in
Nick Milton
Dr. Nick Milton is a director and co-founder of Knoco Ltd, an international knowledge Management consultancy developing and delivering knowledge management strategies, implementation plans and services in a wide range of different organisations. He has a particular interest in effective lesson-learning, and has managed major knowledge capture and transfer programs, particularly in the area of mergers and acquisitions, and high technology engineering.
Nick Milton was at the centre of the team that made BP the leading Knowledge Management company in the world, developing and implementing BP's knowledge of how to manage knowledge, and coordinating the BP Knowledge Management Community of Practice. Nick has written several books on knowledge management subjects, including Designing a Successful Knowledge Management Strategy, and The Knowledge Manager's Handbook, published by Kogan Page.
Themen in »The Knowledge Manager's Handbook«
critical knowledge knowledge sharing standardisation sharepoint business intelligence business problems knowledge retention ai and data anlaytics on-side career field re-assessing information management systems supply chain intranet optimized