"This is a thought-provoking book that will stimulate a constructive reevaluation of widespread management practices-and they badly need such reevaluation. If it does nothing else-and it does much more-it would deserve a serious reading."151;Russell L. Ackoff, Chairman, INTERACT, The Institute for Interactive Management
"Integrated Management Systems points the direction for the next leg of the quality journey by synthesizing success stories from diverse organizations into a broader set of best management practices."151;Ray Stata, Chairman, Analog Devices, Inc.
"Nothing would improve the performance of managers and organizations more than a deeper understanding of the potential and limitations inherent in management systems. This superb book, by three outstanding scholars, goes a very long way to that end."-Louis E. Lataif, Dean, Boston University School of Management
"A vast reservoir of diverse and profoundly rich experience with some of the most respected institutions such as GE, MIT, and IIASA has set Tom Lee up in pursuit of a lifetime dream. This book is the story of a fascinating journey in quest of a synthesis of the best management practices." -Jamshid Gharajedaghi, Managing Partner and CEO, INTERACT, The Institute for Interactive Management
"Finally, a book which offers pragmatics instead of polemics regarding the whole notion of quality and what it means to be a quality-based organization. This is no oneminute manager but a thoughtful and reflective guide to action." -Michael Lissack, Director, Organization Science-Related Programs, New England Complex Systems Institute and Editor-in-Chief, Emergence: A Journal of Complexity Issues in Organizations and Management
"Integrated Management Systems is unique in its leadership thinking and practice. It combines the association of experience, the capacity of intelligence, and professionalism required to lead in a turbulent world." -Robert W. A. Barbour, Director and Chief Executive, Northern Ireland Quality Centre
"East meets West in Integrated Management Systems: an innovative synthesis of American systems theory and Japanese TQM practice that will become the standard reference text for researchers and practitioners everywhere." -Dr. Eamonn Murphy, Director, National Centre for Quality Management University of Limerick, Ireland
Dieses Buch entstand in Zusammenarbeit mit einigen der größten Konzerne, und zwar auf der Grundlage einer fünfjährigen Forschungsstudie, die vom Center for Quality Management finanziert wurde. Anhand von Beispielen aus 13 Organisationen - darunter Hewlett Packard, Eastman Chemical, Ritz Carlton und die U.S. Navy - demonstriert der Autor, wie diese Firmen ihr Ergebnis verbessert und nach einer drastischen Wende nachhaltige Rentabilität erreicht haben. Der Grund für diesen Erfolg liegt darin, daß sich die Unternehmen auf das Operations Management konzentriert haben sowie auf Planung und Durchführung von Veränderungen. Hier lernen Sie, mit welchen Verfahren und Techniken Sie Betriebsprozesse harmonisieren und integrieren können. (10/99)
Thomas H. Lee
Business & Management Management Managementinformationssystem Production Operations Management Produktionssteuerung Wirtschaft / Management Wirtschaft u. Management
"This is a thought-provoking book that will stimulate a constructive reevaluation of widespread management practices - and they badly need such reevaluation. If it does nothing else - and it does much more - it would deserve serious reading.(Russell L. Ackoff, Chairman, INTERAC, The Institute for Interactive Management)
"Nothing would improve the performance of managers and organizations more than a deeper understanding of the potential and limitations inherent in management systems. This superb book, by three outstanding scholars, goes a very long way to that end." (Louis E. Lataif, Dean Boston University School of Management)
"Finally, a book which offers pragmatics instead of polemics regarding the whole notion of quality and what it means to be a quality-based organization. This is no one-minute manager but a thoughtful and reflective guide to action. (Michael Lissack, Director, Organization Science-Related Programs, New England Complex Systems Institute, and Editor-in-Chief, "Emergence: A Journal of Complexity Issues in Organizations and Management")
"An innovative synthesis of American systems theory and Japanese TQM practice that will become the standard reference text for researchers and practitioners everywhere." (Dr. Eamonn Murphy, Director, National Centre for Quality Management University of Limerick, Ireland)
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