Service Providers
ASPs, ISPs, MSPs, and WSPs
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Beschreibung
A strategic guide to mastering service provider relationships
Well-known business management consultant and Boston Globecolumnist Mary Helen Gillespie helps business and IT managersnavigate through the confusing technology-driven landscape ofservice providers. Offering insight into the points of view forboth the service provider and client, Gillespie guides readersthrough available services, from Internet access and applicationsservice providers, to wireless and networking services and ITmanagement services. Readers will find business models, overviewsof the enabling technologies, coverage of economic and managementissues, and clear descriptions of service offerings within eachprovider type. Most importantly, decision makers will be able tochoose the right service provider to meet their needs and developstrategic partnerships when outsourcing non-core businessfunctions.
Autor*in
Mary Helen Gillespie
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Computer Science Informatik Networking Netzwerke
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"...the arguments are well-balanced and supported by good, approachable examples...the authors have successfully provided an interesting analysis of the field..."(Computer Bulletin, September 2003)
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