Strategic Employee Surveys
Evidence-based Guidelines for Driving Organizational Success
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Beschreibung
Praise for Strategic Employee Surveys
"This is a must-read! If you want to bring your employee surveyup to the next level--if you want to predict and drive yourorganizational outcomes, including customer satisfaction andbusiness performance--if you want to move your businessstrategy and survey program closer together, then this is yourbook."--Franz G. Deitering, Ph.D., SAP, and CEO, RACERBenchmark Group; former Chairman, IT Survey Group
"[Wiley makes] an excellent, well-balanced approach to makingthe business case for employee surveys and providing reinforcementon the essential components--from purpose and development ofthe instrument to results analysis to actionplanning."--Lawrence E. Milan, Senior Vice President, HumanResources, ING U.S. Insurance
"This book does not get bogged down in statistical analyses, yetit features a healthy mix of the theoretical and the practical thatworks for the novice and the experienced survey program manageralike."-- Thomas E. Mitchell, Vice President, Northern TrustCompany
"The book's key concepts are illustrated with many specifics,especially survey content, and lots of fascinating 'war stories.'This book will become a well-thumbed volume by all who want to makethe most of employee surveys."--Allen I. Kraut, Ph.D.,Professor Emeritus of Management, Zicklin School of Business,Baruch College, CUNY
Autor*in
Jack Wiley
Themen in »Strategic Employee Surveys«
Business & Management Personalentwicklung Training & Human Resource Development / Organization Development Training u. Personalentwicklung / Organisationsentwicklung Wirtschaft u. Management