Learning From Failure

Beschreibung

"It?s fine to celebrate success, but it is more important to heedthe lessons of failure. How a company deals with mistakes suggestshow well it will bring out the best ideas and talents of its peopleand how effectively it will respond to change." Bill Gates ofMicrosoft in his syndicated newspaper column, April 1995. Learning from Failure?The Systems Approach provides a way ofdrawing out these lessons. Joyce Fortune and Geoff Peters? researchinto how the failures in organizations can be best understoodextends over twenty years and their observations and conclusionshave been well tested. This book shows that understanding can alsolead to prevention. It aims to raise the study of failure to apoint where experiences and lessons learnt are openly discussed aspositive achievements rather than dark secrets. The SystemsFailures Method, which is at the core of this book, is designed tofocus systems thinking to the specifics of understanding failure.Major disasters and smaller failures could be prevented usingsystems thinking because it is uniquely suited to the task ofavoiding failure. The Systems Failures Method has now been appliedby well over 1000 people in a wide range of situations. Cases usedin this book include the gas leak at a chemical plant in Bhopal,India, and the failure of electronic medical records in the healthcare systems of the UK, Canada and the USA. The challenge for thosein business is to start using failure as a trigger fororganizational learning. This book will help them.

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Joyce Fortune

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Betriebswirtschaft u. Operationsforschung Business & Management Management Science/Operational Research Wirtschaft u. Management

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