Making Scorecards Actionable

Beschreibung

The concept of the Balanced Scorecard has become increasinglypopular in the global business world as a tool for balancingbusiness strategy with financial concerns, customer care, internalbusiness processes, and learning and growth. This book focuses onthe hands-on experiences of companies across a broad range oforganizations at both operational and board level. Drawn from casesin the UK, Europe, the United States, and Japan, the book showsthat though Balanced Scorecard has been adopted widely, it ispracticed in different forms and with varying degrees of success.Making Scorecards Actionable helps in creating and communicating atotal comprehensive strategy to all organizational members from thetop down. * Provides a long-term view of what the company's strategicobjectives really are. * Shows how to make use of knowledge gained throughexperience. * Demonstrates the required flexibility of such a system to copewith the fast-changing business environment. * This book provides a practice-based follow on from the successfulPerformance Drivers by Olve, Roy and Welter (0471 986232) Readership: Operational managers, consultants, and businessstudents.

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Nils-Göran Olve

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Business & Management Strategic Management Strategisches Management Wirtschaft u. Management

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"...the book is well written and concrete...the authors give good advice..." (Dagens Industri)
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