Systems Thinking is holistic. Its focus is on ensuring that the parts of the organization function properly together to serve the needs of the whole. It is also creative, because its development has produced a range of approaches that can be used in powerful combinations. Indeed, being systemic increasingly means resolving problems from multi-viewpoints and using multi-techniques. Placing a central emphasis on such 'creative holism', this groundbreaking book draws on a host of examples to cover the development, implementation and integration of all major systems approaches:
Hard Systems Thinking
System Dynamics
Organizational Cybernetics
Complexity Theory
SAST
Interactive Planning
Soft Systems Methodology
Critical Systems Heuristics
Team Syntegrity
Postmodern Systems Thinking
Total Systems Intervention
Critical Systems Practice
Too often, today's managers are sold simple solutions to complex problems. But as many soon discover, simplicity is rarely effective in the face of complexity, change and diversity. Despite apparent promise, quick-fix panaceas fail because they are not holistic or creative enough. They focus on parts of the organization rather than the whole, take little account of interaction, and pander to the notion that there is one best solution in all circumstances. As instances of such failure escalate, intelligent managers are increasingly seeking to improve results through Systems Thinking.
Whatever stage you are at in your study of Systems Thinking, this book will help. If you are new to the field then it will serve as a solid introduction. If you are familiar with a few concepts but not with how they can be linked and used by managers, then it will give you a greater understanding of how holistic ideas developed and how to use them in practice. And if you are expert in some approaches but not in others, then it will expand your knowledge and provide you with more choice. In all cases you will achieve competency in creative holism, emerge better equipped to solve complex problems, and ultimately become a more effective Systems Thinking manager.
Michael C. Jackson
Betriebswirtschaft u. Operationsforschung Business & Management Management Science/Operational Research Marketing Organisation (Betriebswirtsch.) Systemdenken Wirtschaft u. Management
"Provides an excellent guide and introduction to systems thinking for students of management." (Professional Manager, March 2004)
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"Provides an excellent guide and introduction to systems thinking for students of management." (Professional Manager, March 2004)
"...a very important contribution to the management and systems literature for its excellent blend of rigor and relevance..." (Review in the Journal of the Operational Research Society, Vol 56 2005)
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