Essential resources for training and HR professionals
Kenneth H. Silber and Lynn Kearny
Organizational Intelligence
A Guide to Understanding the business of your organization forHR, Training, and Performance Consulting
Organizational Intelligence
To succeed, those who practice as training, HPT, ID, OD, HR, orIT professionals must understand the "language of business," andthe key business issues and measures of the organizations we workfor. Organizational Intelligence shows how to use the provenBusiness Logics Model to gather and synthesize the informationneeded to understand organizations, and how to align our work tokey business issues, explain it in appropriate language, andmeasure it in a meaningful way.
"Kearny and Silber have taken the complex interrelated aspectsof a business and broken them into components and key questionsthat can help anyone understand the essence of that business."--Julie O'Mara, past president, American Society for Trainingand Development
"This book should be in your professional library. It providesmodels to understand how organizations work, and gives you tools toincrease your business acumen and think like the CEO. It's yourdoorway to a seat at the table."
--Dr. Roger M. Addison, CPT; past director, InternationalSociety for Performance Improvement, and past president,International Federation of Training and Development OrganisationsLtd.
"Nobody can touch Ken Silber and Lynn Kearny for their clarityof thought and their ability to communicate. OrganizationalIntelligence provides the most useful, simple, and comprehensiveapproach to understanding your clients. Whether you are a newcomeror an old-timer, buy, borrow, or steal a copy. The job aids aloneare worth the price."
--Thiagi (Dr. Sivasailam Thiagarajan), two-time ISPI president,Gilbert Award-winning performance improvement guru
"Organizational Intelligence is the cornerstone text for the HPTfield we've been wanting for so long. It provides theorganizational context for the work we do in a way that isunderstandable and useful. Both our new students and expertprofessors love it."
--Jamie D. Barron, Ed.D., chair, Training & PerformanceImprovement, Capella University
Kenneth Silber
Business & Management Personalentwicklung Training & Human Resource Development / Performance Improvement Training u. Personalentwicklung / Leistungssteigerung Wirtschaft u. Management