Emotion Management in the Workplace
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Beschreibung
The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.
Appeals to an extensive audience British, European and North American
It is critical, yet accessible
Takes a new and original approach to a topical debate
Autor*in
Sharon Bolton
Themen in »Emotion Management in the Workplace«
gender HRM human resource management management organization organizations