Good managers understand the human condition and human needs. They realise that frequently the heart rules the head, and they know what this can mean for an organization. With nearly 100 'thought-pieces' on the world of management and sales, this book explores how the heart can rule the head and is ideal for 'dipping into' on numerous occasions.
A. Furnham
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'Each essay deals with an old issue in a new, provocative and amusing way. It is an ideal book to dip into and learn from.' - Business Executive
'...a breath of fresh air, laced with nitrous oxide, that will inform, provoke and entertain in equal measure. Students, too may find it useful as a lively real-world commentary to add colour and texture to their academic studies.' - Neville Osrin, Leadership Matters