J. Landau E. Borgonovi Landau Relationship Competence for Healthcare Management

Relationship Competence for Healthcare Management

von J. Landau E. Borgonovi

Peer to Peer

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Beschreibung

Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.

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J. Landau

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'I would recommend this book for practitioners who want some ready examples of a range of different issues concerning peer to peer relationships.' - Helen Dickinson, International Journal of Integrated Care


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Details

ISBN: 9780230286689
Verlag: Palgrave Macmillan UK
Erscheinung: 03.12.2007

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