Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments.
Emphasises link between effective knowledge management and enhanced business processes
Examines topical and contemporary ways of sharing knowledge and collaborating, such as social networking and how it can be harnessed for enhanced business productivity
Focuses on how technology can help employees to work collaboratively and communicate across distances
Includes coverage of cultural issues inherent in working globally
Igor Hawryszkiewycz
business business process innovation knowledge management management modeling networks productivity social software software