Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
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Beschreibung
Thousands of companies have discovered the value of Six Sigma in streamlining operations, cutting costs, improving quality, and increasing profitability. Now, there's a comprehensive guide to Six Sigma for the people who need it most: the "green belts" who manage Six Sigma, and "champions" who drive it at the executive level. Howard S. Gitlow and David M. Levine, present a complete executive framework for understanding quality and implementing Six Sigma. They systematically walk you through the five-step DMAIC implementation process, with detailed examples and real-world case studies. You'll learn how to make the business case for Six Sigma; manage Six Sigma statistics without becoming a statistician; even prepare for one of the field's most respected certification exams. Drawing on their unsurpassed expertise, the authors also present realistic solutions for the most significant obstacles in Six Sigma implementation: How do you sustain your initiative? How can you tell if it's working? If not, how do you get it back on track? From manufacturing to services, Six Sigma for Greenbelts and Champions helps leaders make Six Sigma work, so they can reap its full rewards.
"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement."
–Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ)
"The authors provide the perfect blend of managerial insight and a straightforward "how to" approach to statistics. Anyone interested in learning about Six Sigma for the first time, or practitioners wanting to learn more, will find this book to-the-point, exciting, and easy to read. And also hard to put down!"
–Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami University (Ohio)
"This book provides an excellent understanding of the foundations of quality management that provide a basis for the evolution of Six Sigma. For executives who wish to be "Champions" of Six Sigma, this book provides an understanding of what to expect of Green Belts as they work through a DMAIC project and what they should expect of themselves. Green Belt candidates will find the case studies extremely useful and informative. Both Champions and Green Belts will benefit from the comprehensive coverage of certification."
–Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca Raton Community Hospital and President, Sterling Enterprises International, Inc.
The first complete Six Sigma implementation guide for Green Belts and Champions!
- Understand the rationale for Six Sigma
- Implement a proven executive framework for a successful quality initiative
- Use the DMAIC method for improvement from start to finish: Define, Measure, Analyze, Improve, and Control
- Manage Six Sigma statistics–without becoming a statistician
- Learn through complete detailed manufacturing and service case studies
- Learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples. Includes instructions for using Minitab software
- Learn how to pass Six Sigma certification examinations with sample questions and answers
If you're "project managing" Six Sigma (potential Green Belt)–or promoting it at the executive level (potential Champion)–this is your book. It's the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Two experts help you master the entire DMAIC model: Define, Measure, Analyze, Improve, and Control. You'll discover realistic solutions for Six Sigma's profound human and technical challenges. You can even prepare for one of the world's leading Six Sigma certification programs. Clear, detailed, and proven...this is the one indispensable book for anyone who must manage Six Sigma to success.
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Autor*in
Howard Gitlow